Privacy Policy

Last Updated: September 28, 2026

Introduction

Thank you for visiting bloomviia.com (the “Website”).

Bloomviia is operated by Nanjing Huixiang Yijiaqin Technology Co., Ltd. (“we,” “us,” or “our”).

This Privacy Policy explains how we collect, use, process, store, and protect your personal information when you browse our Website, purchase products, contact customer support, or use any services provided through Bloomviia.

We value your privacy and are committed to handling personal information responsibly while providing a secure and reliable shopping experience.

Depending on the services we use and the location of our service providers, your personal information may be processed or stored in different countries or regions. Where required by applicable laws, we take reasonable measures to protect personal information during such transfers.

Information We Collect

The information we collect depends on how you interact with Bloomviia, including when you browse our Website, place an order, contact us, or participate in our services.

Information You Provide Directly

We may collect personal information that you voluntarily provide when you:

• Place an order or manage an existing purchase;
• Create an account or update account information;
• Subscribe to newsletters or promotional communications;
• Participate in surveys, promotions, or customer activities;
• Purchase products as gifts for others; or
• Contact our customer service team.

This information may include:

• Full name;
• Email address;
• Phone number;
• Shipping address;
• Billing information;
• Order details and purchase history;
• Payment-related information; and
• Any information included in messages sent to our support team.

Payment information is generally processed through secure third-party payment providers. We do not normally store complete payment card details unless necessary for specific services and permitted by applicable regulations.

If you provide information about another person, such as a gift recipient, you confirm that you have the appropriate permission or legal basis to provide that information.

Information Collected Automatically

When you visit or interact with our Website, certain information may be collected automatically through technologies such as cookies, pixels, log files, and similar tools.

Automatically collected information may include:

• Browser type and device information;
• IP address;
• Device identifiers;
• Pages viewed and browsing activity;
• Links clicked;
• Traffic sources;
• Time spent on the Website;
• Shopping cart activity;
• Checkout interactions; and
• Engagement with emails, advertisements, or promotional content.

We may use this information to:

• Maintain and operate our Website;
• Improve website performance and user experience;
• Remember customer preferences;
• Understand visitor behavior;
• Prevent fraud, misuse, and security risks;
• Support order processing; and
• Provide relevant content and advertising where permitted.

Information From Third-Party Sources

We may receive information from trusted third parties that support our business operations, including:

• Payment service providers;
• Shipping and fulfillment partners;
• E-commerce technology providers;
• Analytics providers;
• Advertising partners;
• Fraud prevention services; and
• Customer support platforms.

Where permitted by law, we may combine information received from these sources with information collected directly from you.

How We Use Personal Information

We may use collected information for purposes including:

• Processing and fulfilling orders;
• Confirming purchases and providing shipping updates;
• Processing payments and maintaining transaction records;
• Responding to customer questions and requests;
• Managing returns, refunds, and order-related issues;
• Improving our Website, products, and services;
• Detecting fraudulent or unauthorized activities;
• Maintaining website security;
• Complying with legal requirements;
• Sending marketing communications where permitted;
• Measuring advertising effectiveness; and
• Providing personalized shopping experiences where allowed.

Where required by applicable law, we will request your consent before processing information for specific purposes.

You may withdraw consent where applicable, subject to legal or contractual limitations.