Shipping Policy

Shipping Policy

Last Updated: September 28, 2026

Order Processing

At Bloomviia, we work to prepare and ship your order as efficiently as possible.

Orders are usually processed within 1–5 business days after payment confirmation.

Orders are handled during regular business days, excluding weekends and public holidays. Orders placed outside business hours will begin processing on the next available business day.

Please note that processing time may vary slightly during holidays, promotional periods, or times of increased order volume.


Delivery Time

After your order has been shipped, estimated delivery times are generally:

Standard Delivery:
Approximately 10–20 business days

Delivery estimates may vary depending on factors such as shipping destination, carrier operations, weather conditions, or other circumstances outside our control.

Once your order has been dispatched, tracking information will be provided so you can monitor the delivery progress.


Shipping Rates

Bloomviia currently provides shipping within the United States.

Available shipping options:

Standard Shipping

For orders between:

$0.00–$38.99

Shipping Fee:

$3.99


Free Shipping

For orders of:

$39.00 or more

Shipping Fee:

Free


Express Shipping

Shipping Fee:

$7.99


The final shipping cost and available shipping options will be displayed during checkout before payment is completed.


Fulfillment and Shipping Process

Orders may be prepared and shipped based on product availability and fulfillment arrangements.

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information.


Order Tracking

After shipment, tracking details will be sent to the email address provided during checkout.

Please allow some time for tracking information to become active after the carrier receives and scans the package.

If your tracking information has not updated for several days, please contact our customer support team for assistance.


Delayed or Missing Packages

If your package is significantly delayed, tracking information has stopped updating, or you believe your package may be lost, please contact us:

Email:
service@bloomviia.com

Please include:

β€’ Order number;
β€’ Tracking number (if available);
β€’ Any relevant delivery information.

Our support team will review the shipment details and assist with the next steps.


Shipping Address Changes

If you need to update your shipping address, please contact us as soon as possible after placing your order:

Email:
service@bloomviia.com

Address changes can only be accepted before the order enters processing or shipment preparation.

Once the package has been shipped, we cannot guarantee that address changes can be completed.


Shipping Destination

Bloomviia currently ships orders within the United States only.

If there are any issues preventing delivery to the address provided during checkout, our customer support team will contact you using the information associated with your order.


Business Information

Brand Name:
Bloomviia

Company Name:
Nanjing Huixiang Yijiaqin Technology Co., Ltd.

Business Address:
Room 110, Building 3, Area A, Nanjing Yiwu Small Commodity Market, No. 388 Tianyuan East Road, Jiangning District, Nanjing, Jiangsu Province (Jiangning High-tech Park)

Customer Service Email:
service@bloomviia.com

Customer Service Phone:
025-52159545